Returns & Exchanges

At Knotty, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as seamless as our signature fabrics.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals are intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.